My Windows 7 Home desktop is only 6 months old. About 3 weeks ago, it started freezing progams with the message of (Not Responding). They would remain frozen anywhere from 10 seconds to 5 minutes. During this time, the mouse is NOT frozen and am able to select other windows and start menu, but if selecting another program or window typically has a the same delay/freeze/no operation (if opening new program, etc). Also, the CTL+ALT+DEL is either non-functional during this time, or is just as delayed as the programs currently frozen. The Task Manager will finally appear, but this is after the other open programs have unfrozen, as well.
So far, I have done the following:
> Ran the desktop in CLEAN BOOT - no effect
> Retored the desktop back to a previous date before the problem began - no effect
> Reset the desktop back to Factory Default - no effect
> Only have one (1) AV program (MS Security Essentials)
> I have opened the Device Manager, selected and updated all drivers of devices installed. All said were up-to-date. I then uninstalled and re-installed my graphics driver (just to see) - no effect
> I have set the Power Option to HIGH PERFORMANCE as I have heard others claim this fixed their problem - no effect
> I have taken the desktop to my retailer who checked for Hardware/Software conflicts/issues - no issues were found.
> I have turned off the Aero effect. Set back to Windows 7 Basic. - no effect
> I have completed and continue to be up-to-date with Windows Update - no effect
I'm sure there is more I have already tried, but am probably drawing a blank at this point.
My major question is -- why did the desktop run fine for 6 months, then all of a sudden have these issues? If it was something I had installed, downloaded or had a virus/malware, it would have been wiped during the re-install of the OS and/or the support technicians would have found issues left behind (is what they claimed).
Anyone have any resolutions/suggestions besides what I have already mentioned above?